The biggest change for office telephony these days is the separating of incoming and outgoing calling plans and how we will use computers instead of an actual phone instrument. Maybe, if we all can get our softphones to work properly.

That's right. Even with a service agreement, they will send the part to you so YOU can put it in or YOU can ship it back to them for repair. See what I mean by "Consumer Replaceable"? Oh, yeah by the way the parts they send out for you (to install all by yourself) will probably be "refurbished". Nope, you don't even get a new one.



The Safe Drinking Water Act applies to every public system in the U.S. if managed it services more than 25 people. It was established to protect us against natural occurring contaminates, such as arsenic, mercury, lead, oil and animal waste and also man made substances such as improperly disposed of chemicals, weed killers, pesticides, fertilizers, and pharmaceutical drugs.

Yes, it is possible. You can have sales people who are both sales-oriented as well as technically knowledgeable about your products or services. What they need to do is to come out of their comfort zones. They need to improve their knowledge base and skills when it comes to the tech support I.T aspects of their IT products and services. The focus here is in the message. If you use a more corporate-oriented sales message on engineers or executives more attuned to technical details, you really are not going to generate any B2B leads this way. You will need to approach your marketing campaign differently.

It's important to celebrate each victory, each sale, every follow-up you didn't want to do (but did it anyway) and most of all, every time you stepped out of your comfort zone. I have been following a mentor who had huge numbers attached to her programs and mine were much less. Initially I felt I'd failed Managed I.T support uttah and I found myself looking at the situation very negatively. When in fact I had generated more business in that month than previous month, and had served more people. My lesson was to celebrate my own victories both big and small. Too many times we look outside ourselves to what others are doing and if we don't live up then we feel "less" than. Who's served by that?

All kidding aside, using a service like Oovoo is stupidly simple. You setup an account for yourself. Then you're listed in the Oovoo community as available - others can click on your listing and request to be connected. But your video doesn't have to be with another Oovoo member. You can just send an email with a link to your invitee. He clicks on the link and right away he's seeing you through his computer's browser. If he's got a video camera on his computer you're seeing him too.

I formatted the drive, wiping everything off of it, went to the "backup" utility that appears when the C-Drive Icon is right clicked, and hit ENTER. The entire C-Drive copied itself on my external drive just as if it were a memory stick. It took 5 mins to set up, and was there the whole time. DUH.